Q: Where in Canada are you located?
A: While we are currently an e-commerce store, our warehouse is located in Toronto, Ontario.
Q: Is Lii Song Canada affiliated with the official Lii Audio / Lii Song?
A: Yes, Lii Song Canada (liisong.ca) is the official Canadian distributor for Lii Audio / Lii Song.
Q: Are your drivers sold in pairs?
A: Yes, drivers and speakers on our website are always sold and priced as a pair, unless otherwise stated in the product description.
Q: Where are your drivers made?
A: All our drivers are unique in design and made with passion and love by our experienced techs in Hangzhou, China.
Q: What are your shipping methods, rates and timelines?
A: Please refer to our Shipping page.
Q: If I pre-order an item, will I be charged right away?
A: No, for pre-orders, you will only be charged when the product is in stock and ready to be shipped to you.
Q: Do you have a return policy?
A: Please refer to "Returns" on our Policies page.
Q: I don't know how to build the cabinet, can you help me?
A: For most of our drivers, we have instructions and design plans for a suitable cabinet. In the next few months, we will be creating a page dedicated to providing resources and ideas to spark your inspiration.
Q: Do you ship outside of Canada?
A: Lii Song Canada only ships within Canada. For shipment to other countries, please visit Lii Audio / Lii Song.