Q: Where in Canada are you located?
A: While we are currently an e-commerce store, our warehouse is located in Toronto, Ontario. Some of our products are available to audition in Toronto by appointment. Please reach out to us at firstname.lastname@example.org
Q: Do you have a showroom where I can listen to your speakers?A: Various products are available to audition in Toronto at different times by appointment. Please reach out to us at email@example.com
Q: Is Lii Song Canada affiliated with Lii Song in China?
A: Yes, Lii Song Canada (liisong.ca) is the official Canadian distributor for Lii Song.
Q: I saw Lii Song drivers on AliExpress. Are they real?
A: No, Lii Song does not sell or grant any retailer on AliExpress.
Q: Why are Lyric speakers being sold on the Lii Song Canada website?
A: Lyric speakers utilize Lii Song drivers, and we are the official distributors for Lyric in North America. Visit Lyric Audio for more information about the manufacturer.
Q: Are your drivers sold in pairs?
A: Yes, drivers and speakers on our website are sold and priced as a pair, unless otherwise stated in the product description.
Q: Where are your drivers made?
A: All our drivers are unique in design and made with passion and love by our experienced techs at Lii Song in Hangzhou, China.
Q: What are your shipping methods, rates and timelines?
A: Please refer to our Shipping page.
Q: Do you have a return policy?
A: Please refer to "Returns" on our Policies page.
Q: I don't know how to build the cabinet, can you help me?
A: For most of our drivers, we have instructions and design plans for a suitable cabinet. In the next few months, we will be creating a page dedicated to providing resources and ideas to spark your inspiration.
Q: Do you ship outside of Canada?
A: We have different agreements with our different brands therefore our distribution and shipping jurisdictions vary: Lii Song speakers and drivers only ship within Canada (for shipment to other countries, please visit Lii-Audio.com). Lyric speakers can be shipped to anywhere in North America (Canada, USA and Mexico).